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Statements made on this web site may be subject to legal implications. Neither Naturalskincare.ie/Alchemist Earth, nor any of its employees can be held responsible for any claim made against them. Any information provided on this site, including information related to well being and health is provided in good faith and is not to be considered as diagnostic for any condition, sickness or illness, either to prevent, cure or self-prescribe. All third parties linked with this web site are responsible for information related to their own products and services.
The information contained within this web site should be used for historical and educational purposes only. Under no circumstances should it be used as a guide for medical practice or purpose. Neither Naturalskincare.ie/Alchemist Earth, nor any of its employees, can be held responsible for any injury or illness caused by failing to take appropriate medical advice or not following instructions properly. If a medical condition is suspected a medical practitioner must be consulted. We seek to provide as much information as possible about a product and its suitability. However, you are responsible for ensuring that it is suitable for your own needs and this includes avoiding products that include ingredients you are intolerant, sensitive or may react to.
We understand that from time to time, a product may not reach you in the condition you had expected it. Also, we want you to be 100% happy with your purchase from us.
If for some reason you wish to return the product, please contact us by email first within 10 working days of purchase at firstname.lastname@example.org stating the reason for return.
We will issue a replacement product or a full refund for the wrong item being dispatched by us (once after we receive the returned product). We will refund you for postage and packaging charges incurred.
Returns for any other reason will receive a refund (once we receive the returned product). The cost of postage and packing in this instance must be borne by the customer.
All returns must reach us by 20 working days of receiving your order. Items must be unused and unopened. The original packaging and labelling must still be attached. These conditions do not affect your statutory rights as a consumer.
If a refund is deemed necessary, we can only refund the debit/credit card which was used originally for purchase.
Our Returns Address is:
10 Sarsfield Street
For further information you can email us at email@example.com or phone us on: +353 (0)61 404218