Terms & Conditions

Statements made on this web site may be subject to legal implications. Neither Naturalskincare.ie/Alchemist Earth, nor any of its employees can be held responsible for any claim made against them. Any information provided on this site, including information related to well being and health is provided in good faith and is not to be considered as diagnostic for any condition, sickness or illness, either to prevent, cure or self-prescribe. All third parties linked with this web site are responsible for information related to their own products and services.

The information contained within this web site should be used for historical and educational purposes only. Under no circumstances should it be used as a guide for medical practice or purpose. Neither Naturalskincare.ie/Alchemist Earth, nor any of its employees, can be held responsible for any injury or illness caused by failing to take appropriate medical advice or not following instructions properly. If a medical condition is suspected a medical practitioner must be consulted. We seek to provide as much information as possible about a product and its suitability. However, you are responsible for ensuring that it is suitable for your own needs and this includes avoiding products that include ingredients you are intolerant, sensitive or may react to.

 

"The Product pictures are indicative and may not match with actual Products"
 
Pricing Information
 
While NaturalSkinCare.ie strives to provide accurate product and pricing information, pricing or typographical errors may occur. NaturalSkinCare.ie cannot confirm the price of a product until after you order. In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, NaturalSkinCare.ie shall have the right, at our sole discretion, to refuse or cancel any orders placed for that product, unless the product has already been dispatched.
 
In the event that an item is mis-priced, NaturalSkinCare.ie may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Unless the product ordered by you has been dispatched, your offer will not be deemed accepted and NaturalSkinCare.ie will have the right to modify the price of the product and contact you for further instructions using the e-mail address provided by you during the time of registration, or cancel the order and notify you of such cancellation. In the event that NaturalSkinCare.ie accepts your order the same shall be debited to your debit card or credit card, and duly notified to you by email that the payment has been processed. The payment may be processed prior to NaturalSkinCare.ie dispatch of the product that you have ordered. If we have to cancel the order after we have processed the payment, the said amount will be reversed back to your debit card or credit card account.
 
We strive to provide you with the best prices possible on NaturalSkinCare.ie as well as in all our store under the corporate entity - Alchemist Earth. However, sometimes a price online does not match the price in a store. In our effort to be the lowest price provider in your particular geographic region, store pricing will sometimes differ from online prices. Prices and availability are subject to change without notice.
 

Returns Policy

We understand that from time to time, a product may not reach you in the condition you had expected it. Also, we want you to be 100% happy with your purchase from us.
If for some reason you wish to return the product, please contact us by email first within 10 working days of purchase at info@naturalskincare.ie stating the reason for return.

We will issue a replacement product or a full refund for the wrong item being dispatched by us (once after we receive the returned product). We will refund you for postage and packaging charges incurred.
Returns for any other reason will receive a refund (once we receive the returned product). The cost of postage and packing in this instance must be borne by the customer.
All returns must reach us by 20 working days of receiving your order. Items must be unused and unopened. The original packaging and labelling must still be attached. These conditions do not affect your statutory rights as a consumer.

If a refund is deemed necessary, we can only refund the debit/credit card which was used originally for purchase.

Our Returns Address is:


NaturalSkincare.ie/Alchemist Earth

10 Sarsfield Street

Limerick
Ireland
 

For further information you can email us at info@naturalskincare.ie  or phone us on: +353 (0)61 404218