Privacy & Security

Privacy and Data Protection

At Naturalskincare.ie and Alchemist Earth we are committed to protecting your privacy and as such do not divulge any information we receive from customers to any third party. We hold information on our customers in accordance with the provisions of the Data Protection Acts 1998 & 2003, The General Data Protection Regulation (GDPR) and will adhere to any other relevant future legislation. If you have any queries or requests concerning your personal information or with regard to our processing please contact us at info@naturalskincare.ie

We at Naturalskincare.ie and Alchemist Earth will collect personal data such as name, address, email address, telephone numbers etc. for the fulfillment of your order. We will only contact you if there is an issue with your order or you have signed up to receive our newsletter/email. We put an UNSUBSCRIBE link at the bottom of all our emails so that you can unsubscribe from our email database at any time. We will also collect non personal data which we will ordinarily use for statistical purposes in order to help us better understand customer patterns and to help us serve our customer needs on this website in the future. Examples of this non personal data include demographic data and statistics and browser details. Data will be collected by monitoring Internet Protocol Addresses which gives us details about your Internet Service Provider, but not you as an individual. As with many online businesses, we may also use an external statistics provider such as Google Analytics to analyse trends on this website. We will never disclose your information to third parties outside of Naturalskincare.ie except where we have your consent, where we are required to or permitted to do so by law and to ensure our delivery service An Post can contact you to update you on your delivery.

You must be over 16 to register for a personal account, subscribe to Naturalskincare.ie emails and/or place an order with Naturalskincare.ie. The Site is not intended for children and we do not knowingly collect data relating to children.

Security

We take every precaution to protect customer’s information, especially your payment details using the latest encryption technology. For your added security all payment transactions are processed automatically by Stripe, and we are not party to your personal credit card or bank details.